Terms of service

  • 4-48 HR TURN-AROUND TIME

    We guarantee FAST 4–48-hour Service! Unless expedited, orders are delivered 36-48 hours from time of submission (excluding weekends and holidays).

  • SAME DAY SERVICE

    We also offer Same Day Service for an additional $35 rush fee.

    • Orders submitted BEFORE 3:00 pm, will be delivered that same day (excluding weekends and holidays), by 11:59 pm (midnight).
    • Orders submitted AFTER 3:00 pm, will be delivered the next business day by 3:00 pm. (for example, submit at 3:01 pm, delivered by 3:00 pm, next business day)
    • Orders submitted on a weekend or holiday, will be delivered the next business day by 3:00 pm.

  • OUR GUARANTEE

    Our guarantee couldn’t be any simpler.

    • If we do not deliver your Title Search within 48 Hours, a full refund will be issued
    • If we omit or do not show accurate information, a full refund will be issued.
    • If we cannot complete your Title Search request, a full refund will be issued.

    * Our company will not be held responsible for clerical errors in records or documents that are erroneously indexed. These errors are beyond our scope of control and therefore do not warrant a refund.

  • LIABILITY INSURANCE

    We carry a $1,000,000 Errors and Omission Liability Insurance policy with Berkshire Hathaway Company for your peace of mind.

  • WE OFFER HUGE SAVINGS WHEN YOU PURCHASE IN BULK!

    Discounts are available for all counties we service (except Dade County).

  • PAYMENTS

    We use Shopify Payments and PayPal as our credit processors. This ensures a safe and reliable transaction/payment process.

  • DELIVERY

    We deliver completed Title Search reports by email. Your completed Title Search is sent as an attachment in a PDF file to the email address you provide. Contents of the PDF file includes summary page and copies of documents.

  • LIMITATIONS

    Sometimes title search requests hit a snag. When there are too many court records to review within the guaranteed 48-hour turnaround, we can't always complete the search. Don’t worry—if it happens, you'll get a full refund.

BULK PACKAGE TERMS
A Bulk Package Purchase is Non-Refundable.

All unused Title Search Credits expire 1 year from date of purchase.

Miami Dade County is not included in bulk packages, but you can order Miami Dade from dashboard.

If, for any reason we cannot complete a title search request, a Title Search Credit will be issued back to your dashboard.